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The Bugvanta Guarantee

Pest control only works if you can trust the company standing behind it. That’s why we built a guarantee that’s simple, clear, and puts the risk on us, not you.

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How Our Guarantee Works

Between Visits

If a covered pest comes back, so do we. At no cost.

After Re-Treatments

If we still can’t solve the problem after follow-ups, we refund your last service payment.

No Fine Print

No hidden clauses, no “extra trip” fees.

What's Covered and Not Covered

What's Covered

  • All pests included in your active Shield Plan (ants, spiders, earwigs, crickets, pillbugs, silverfish, boxelder bugs, and more).
  • Rodents (mice/rats) with Shield Pro and Shield Total.
  • Mosquitoes, fleas, ticks, voles, and gophers with Shield Total.
  • Wasps/hornets in treated areas.

What's not Covered

To keep the guarantee fair and realistic:

  • Wildlife (raccoons, bats, snakes, birds, squirrels, etc.)
  • Wood-destroying organisms (termites, carpenter ants, wood borers) – covered under separate termite programs with their own warranties.
  • Structural repairs (damaged wood, insulation, wiring, etc.)
  • German roaches and bed bugs – covered under specialized programs with their own service guarantees.

How Our Guarantee Works

01

Call, text, or use your portal to request a re-service.

02

A licensed technician returns, inspects, and re-treats at no charge.

03

If the issue continues after re-treatments, we refund your last payment automatically.

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Why It Matters

Most pest companies bury their “guarantees” in fine print. We don’t. Ours is written in plain English and built to hold us accountable. Because if we can’t keep your home pest-free, you shouldn’t be the one paying for it.