5/5 Avg (Review Rating)

Safety & Products

Yes. Targeted applications; typical dry time 30–60 min before lawn access.

Tell us before service. We avoid drift near ponds/aquatics (pyrethroids are fish-toxic), cover enclosures, and adjust products/sites.

No. Crack-and-crevice first, targeted exterior. Broadcast only when justified by pressure and label.

No. We never treat open blooms; applications are pollinator-conscious.

Mix of non-repellents (e.g., fipronil/indoxacarb class), micro-encapsulated residuals, IGRs (e.g., pyriproxyfen/hydroprene), baits. The label is the law.

Low-odor. Exterior dries clear. Indoors, we use pinpoint applications; wipeable if needed.

Scheduling, Weather & Access

No for exterior. Interior is optional/scheduled.

Typically 60–90 min (inspection + full service). Follow-ups 20–45 min.

Light rain is usually fine (granules are water-activated; many residuals bind once dry). Heavy rain within ~30 min of application? Call us—re-service free. High winds may be rescheduled.

Pause sprinklers 24 hrs after exterior service unless we advise otherwise.

Unlock gates; secure pets. If we can’t access, we service what’s reachable and return for the rest at no charge.

Yes—limited slots. Text or book online.

What’s Included vs Not

Ants, spiders, earwigs, crickets, pillbugs/sowbugs, silverfish, non-German roaches, occasional invaders. (Full list on Shield Core.)

Termites, bed bugs, German roaches, wildlife (raccoons, bats, snakes, birds), and structural repairs. We have separate programs for some.

Yes in Shield Pro/Total (trapping/baiting + light exclusion). Larger exclusion/repairs are quoted separately.

Our Process (Residential)

Inspection → interior precision (as needed) → 6-Point Exterior Barrier (de-web/wasps, foundation band, granules, minor gap sealing, baits, yard hot spots) → report with photos.

To break egg/larval cycles before they mature.

Bi-monthly or quarterly, tuned to seasonal pressure.

Guarantees & Billing

If covered pests return between visits, we re-service free. If after re-treatments it’s still not solved, we refund your last service payment.

Active plan, covered pests, and reasonable prep/entry. Wildlife/structural issues excluded.

No lock-ins. Cancel anytime after two visits.

Transparent at quote. Depends on home size, lot complexity, pest pressure, add-ons (rodents, mosquitoes, etc.).

Text/call; we schedule re-service. If unresolved after re-treatments, we process last-payment refund to the original method.

Termites (Idaho-Specific)

Yes—subterranean termites are the primary risk. Drywood termites are rare but possible (hitchhike in lumber/furniture).

They feed from soil to wood: stem walls, porch/garage steps, fence posts, decks, sill plates.

  • Trench & Treat continuous zone; drill slab joints as needed.
  • Foam into wall/step/porch voids.
  • Bait stations perimeter-monitored; active bait if detected (or proactive).

No. Separate Termite Protection Plans with annual inspection and re-treat warranty.

Mud tubes, hollow trim, blistered paint near baseboards, discarded wings.

Ants

Colonies/satellites remain. We bait first and use non-repellents so they carry it home.

Carpenter ants excavate wood (sawdust-like frass); termites eat wood and build mud tubes.

Reduce mulch depth, trim vegetation off siding, fix irrigation leaks, keep food sealed.

Spiders

No one can “eliminate” all spiders. We remove webs/egg sacs, reduce insect prey, and treat harborage to keep them down.

Yes—targeted treatments around garages, sheds, woodpiles.

Rodents

Often 3–14 days with trapping/baiting + proofing; severe pressures can take longer.

Sealing ¼″+ gaps with rodent-proof materials, door sweep upgrades, protecting penetrations. Major carpentry quoted separately.

Mosquitoes

Layered: source reduction, larvicides for water you can’t remove, barrier sprays every 21–30 days (Apr–Oct).

Backyard misters (on-demand knockdown while grilling/swimming) and In2 auto-dissemination stations around the perimeter. Event sprays 48–72 hrs pre-gathering.

We avoid edibles unless the label permits specific products. Tell us where you grow; we’ll adjust.

Bed Bugs & German Roaches

Yes—targeted heat + residuals + dusting. Requires prep (laundering, encasements, clutter reduction). Follow-up at 10–14 days.

Covered re-service window if prep was followed.

Separate clean-out program (sanitation + baits/IGR + follow-ups). Not in General Pest.

Prep & Aftercare

Clear foundation line, unlock gates, pick up pet waste/toys, pause irrigation, note problem areas.

Let products dry 30–60 min; keep pets/kids off treated areas until dry; resume irrigation next day unless we advise otherwise.

Sometimes a short spike as pests exit harborage. It drops quickly as the treatment works.

Photos, ID & Communication

Upload a photo. A licensed tech will ID within 24 hours and recommend next steps.

Text ETAs, photo reports after each visit, and a 24/7 portal with history, invoices, and maps.

Commercial

Yes. Restaurants (HACCP/AIB docs), property management (turn services), warehouses (device grids), offices/retail (discreet scheduling).

We re-service immediately and provide corrective documentation at no charge.

Service Area & Logistics

Boise, Meridian, Eagle, Nampa, Caldwell, Kuna, Star, Middleton, Garden City, Emmett (and nearby communities).

Card on file; invoices in your portal. No hidden fees.

Yes—pause or cancel after two visits. Seasonal holds available.

Quick Troubleshooting

Call/text. If the application didn’t set, we’ll re-service free.

Normal early on; baits need time to move through the colony. If trails persist past 5–7 days, ping us.

We’ll adjust placement/attractants and review exclusion points.